Privacy policy

Last updated: April 9, 2026

This website is operated by MOHAR PAL.

MySubex operates this store and website, including all related information, content, features, tools, products, and services (the “Services”). The Services are powered by Shopify, which enables us to provide a secure and seamless shopping experience.

This Privacy Policy describes how we collect, use, and disclose your personal information when you access or use our Services.

By using this website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

Name, email address, and phone number
Billing and payment details
Order and transaction information
Communication details when you contact support
Device and usage data (such as IP address and browser type)

We only collect information necessary to provide and improve our services.

2. How We Use Your Information

We use your information to:

Process payments and complete orders
Deliver digital services
Provide customer support
Improve website performance and user experience
Prevent fraud and ensure security
Communicate important updates regarding your orders

3. Payment Security

All payments are processed securely through trusted payment providers. We do not store your card or sensitive financial details on our servers.

4. Sharing of Information

We may share your information with:

Shopify (to operate the store)
Payment gateways (for transaction processing)
Service providers assisting in delivery and support

We do not sell or rent your personal data to third parties.

5. Data Protection

We take reasonable steps to protect your personal information. However, no online system is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

We use cookies and similar technologies to:

Improve user experience
Analyze website usage
Personalize content

You can control cookies through your browser settings.

7. Third-Party Services

Our website may include links to third-party services. We are not responsible for their privacy practices.

8. Your Rights

Depending on your location, you may have rights to:

Access your personal data
Request correction or deletion
Withdraw consent

You can contact us to exercise these rights.

9. Data Retention

We retain your information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.

10. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from children.

11. Changes to Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

12. Contact Information

If you have any questions regarding this Privacy Policy, you may contact us:

Email: mrinsaneservices@gmail.com
Telegram: @mysubex
Legal Name: MOHAR PAL
Registered Address: Vill - Shitalpura, P.O + P.S - Nayagram, Dist. - Jhargram, Pin - 721159, India